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Return & Refund Policy

Order Cancellation

We accept cancellation before shipment or production.

  • Full refund provided for successful cancellations
  • Orders cannot be cancelled once shipped

📦 Returns

Return requests accepted within 30 days of receipt.

Eligibility requirements:

  • Unused items in original condition
  • In original packaging
  • Proof of purchase required

Shipping fees: Max 1 charge (including returns). No restocking fees.

💸 Refunds

After receiving and inspecting your return:

  • Email notification of receipt will be sent
  • You'll be notified of refund approval/rejection
  • Approved refunds processed to original payment method

Late/Missing Refunds

If you haven't received your refund:

Our team will investigate promptly.

Need a return address? Contact us via email: Emilyyiyo9iuot@hotmail.com

For urgent inquiries, call us: +852 9474 3531